Job Title: Telesales Agent
Company : Zimnat Life Assurance
Location : Harare
Deadline: 05 August 2025
Company: A best-in-class organization in investment management, wealth creation, and asset protection
Job Summary:
We're looking for a Telesales Agent to make outbound calls to potential customers, build rapport, and establish positive relationships. You'll deliver persuasive sales pitches, document customer information, and provide excellent customer service.
Key Responsibilities:
Telesales:
- Make outbound calls to potential customers using provided contact lists and business leads
- Build rapport and establish positive relationships with prospects
- Deliver persuasive sales pitches that highlight product/service benefits
Customer Service:
- Provide excellent customer service by promptly addressing inquiries, concerns, and complaints
- Ensure a positive customer experience
Sales Reporting:
- Prepare regular sales reports, including call logs, conversion rates, and revenue generated
Product Knowledge:
- Stay updated on industry trends, market competition, and customer preferences to effectively position offerings and respond to inquiries
Requirements:
Education:
- Diploma in Sales or Marketing
Experience:
- At least 1 year of proven experience in telesales or a similar sales role
Skills:
- Strong persuasion and negotiation abilities
- Active listening and problem-solving skills
- Resilience and the ability to handle rejection
- Ability to work independently and collaboratively within a team
How to Apply:
- Submit applications supported by CVs to the company's contact details : ceecrecruitments@zimnat.co.zw
Equal Opportunity Employer:
- The company is an equal opportunity employer and encourages applications from qualified individuals regardless of race, religion, gender, or disability.
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